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FusePoint FAQs Web Part Documentation

Type: Web Part

FAQs

Overview

The FusePoint FAQs web part allows SharePoint users to create and manage frequently asked questions (FAQs) within their SharePoint environment. This feature provides a structured way to present common queries, improving content discoverability and user engagement.

🚀 New Feature: Icon Support for Questions
Admins can now optionally add an icon before each FAQ question, using the same thumbnail icon picker available in SharePoint’s default quick links. This improves visual context and user navigation.


Features


How to Use

Adding the Web Part

  1. Edit your SharePoint page
  2. Select "Add a Web Part" from the ribbon
  3. Choose FusePoint FAQs from the web part gallery
  4. Position the web part on your page

Managing FAQ Content

  1. Access the web part properties
  2. Add new questions and answers in the provided fields
  3. (Optional) Select an icon for each question using the icon picker
  4. Organize questions in your preferred order
  5. Save changes to update the display

User Interaction


Customization Options


Benefits


Conclusion

The FusePoint FAQs web part transforms how organizations share knowledge in SharePoint, now with optional icon support for questions. This feature, combined with its intuitive design, search capabilities, and customization options, makes it an essential tool for reducing support overhead and improving user engagement.


Fusepoint FAQs

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