The FusePoint Forum web part enables users to create and manage discussions within SharePoint. It provides an interactive space for users to post questions, engage in discussions, and view comments and feedback.
Features
Q&A Format: Structured question and answer discussions
Threaded Comments: Nested replies for organized conversations
Engagement Tracking: Like and comment counters
Permission Controls: Manage who can post and comment
SharePoint Integration: Native functionality within SharePoint Online
License Management: Secure usage validation
Button Color Customization: Control text and background colors for forum buttons
How to Use
Adding the Forum
Edit your SharePoint page
Select "Add a Web Part" from the ribbon
Choose FusePoint Forum from the web part gallery
Position the forum where desired on your page
Starting Discussions
Click "Add New Question" button
Enter a clear title and detailed content
Submit to publish to the forum
Participating
Browse existing questions and answers
Click on questions to view full threads
Add comments to contribute to discussions
Like helpful posts to highlight valuable content
Customization Options
Display Settings: Choose between Most Active or Recent views
Engagement Features: Enable/disable likes and comment counts
User Permissions: Configure posting and commenting rights
Layout Controls: Adjust how discussions are presented
Button Color Controls (optional — disable with Use default colors):
“Add New Question” Button
Background Color
Text Color
“Most Active” Button
Background Color
Text Color
“Most Recent” Button
Background Color
Text Color
Current Tab (active tab style for “Most Active” or “Most Recent”)
Background Color
Text Color
Tip: If Use default colors is checked, FusePoint will apply the built-in color scheme.
Benefits
Enhanced Team Collaboration: Centralized discussion space
Improved Knowledge Retention: Archive of common questions
User-Friendly Interface: Intuitive participation
Flexible Configuration: Adapts to team needs
Secure Environment: Controlled access and permissions
Visual Customization: Align forum buttons with your site’s branding
Prerequisites (Tenant Setting Required)
To enable commenting within the FusePoint Forum (for example, when clicking “View all comments”), the SharePoint tenant must allow comments on modern pages.
How to Enable
Go to the Microsoft 365 Admin Center
Open SharePoint Admin Center → Settings → Pages
Under Comments on modern pages, set Allow comments on modern pages → On
If this setting is disabled at the tenant level, users will not see the comment box even if permissions are otherwise correct.
Troubleshooting
Symptom
When creating a new question and clicking View all comments, the comment box does not appear.
Cause
Tenant-level page commenting is disabled.
Resolution
Enable Allow comments on modern pages in the SharePoint Admin Center (see Prerequisites above).
After enabling, refresh the page and the comment box should be available.
Conclusion
The FusePoint Forum web part transforms SharePoint into an interactive discussion platform, fostering collaboration and knowledge sharing. With its combination of Q&A structure, engagement tracking, permission controls, and button color customization, it provides organizations with a powerful yet simple-to-use communication tool.
Important Note: For comments to work, ensure Allow comments on modern pages is enabled at the tenant level.
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FusePoint
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